Service & Asset Management

About Greentree Service & Asset Management

“Our maintenance crews now have the service request module of Greentree, which enables them to see at a glance what jobs they have in the system, what stage those jobs are at and ensure that no jobs fall through the cracks.”

Damien Wilson, Financial Controller
Matilda Equipment

Does your organisation grapple with internal services and equipment maintenance demands or you are a service provider delivering to meet customer expectations. Missed service calls, overlooked requests, late maintenance, unscheduled downtime, cost overruns and potentially unbilled service delivery all have an impact on your business performance.

You can avoid these risks using Greentree’s Service and Asset Management suite which contains all the tools needed to maximise service levels provided to internal or external ‘customers’ and to effectively manage the diverse needs of plant and equipment maintenance. Greentree is a complete ERP solution which means all the processes are automatically integrated within your other Greentree business functions such as purchasing, inventory, fixed assets and occupational health and safety.

To arrange a consultation call us on 01767 677071 or use the contact form.

Why Greentree Service & Asset Management?

Greentree4service-mobile

The latest of our browser-based product to be released, with functionality that continues to expand to meet your business needs. Greentree4Service-Mobile is designed to enable your service staff to deliver the best possible service to your customers. Experience less errors, happier customers, more engaged staff and performance improvements that includes your bottom line.

Contracts & Service Level Agreements

With Greentree Software you can define support or maintenance contracts and manage them all in the one place. Contracts hold all the details of cover including products and the term. You may also define parent/child and multiple contracts for more complex requirements.

Asset Management

By effectively maintaining your customer assets or systems in many or even remote locations you can achieve careful resource planning and effective IT systems. The Greentree Asset Management suite works in conjunction with the Greentree Customer Support suite of software to provide a range of options for businesses and organisations of any size.

Customer Service

Greentree helps your business to rovide excellent service, while managing problems and ensure that solutions are provided in an effective and timely manner. The Greentree Customer Service suite is ideal for providing solutions to with a proven methodology and highly effective approach for businesses and organisations of any size.

Greentree4Timesheets-Mobile

If you need to record time against the work you are doing then Greentree4Timesheets-Mobile is for you. Designed especially for workers in the field, it delivers real flexibility as well as accuracy and convenience in converting your time, to revenue.

What Our Clients Say

Kevin Newman
Kevin Newman - Finance & Administration Director, Adcock Refrigeration and Air Conditioning Ltd Applied helped to create an environment where we could work closely as a team to develop the product (Greentree) in a way that worked best for our business.

Working with Applied Business

Applied Business Computers will examine your current business processes in order to make recommendations with the growth and development of your business in mind.

Once we have a template to work with we will install and service a suite of products that will grow with your business for the long-term. Consistently delivering real competitive advantage by reducing the risks and errors that crop up within a business that can cause a breakdown in communication, both internally and externally.

Your clients, customers and consumers will all see vital improvements in the way you operate, deliver and communicate, which can only have a positive impact on your sales and relationships.

Call us now on 01767 677 071, or get in touch using the form.

Arrange a consultation